FAQ's

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How should I care for my jewelry?

Our jewels are all handmade on grade A stretchy string, handle with care. Avoid water, lotion and oils when possible. When putting our bracelets on, roll the bracelet on to the wrist and avoid extreme stretching.

How should I care for my apparel?

If your clothing has a beaded accessory attached, please carefully remove before washing. Wash inside out on cold and tumble dry on low heat.

Can I customize any beaded accessory?

Yes, we can create any beaded combination and size that you would like. If you don't see what you are looking for, e-mail us at aurasugarco@gmail.com

Can I customize any resin product?

Yes, any of our resin pieces can be customized!

Are there any differences between the beaded accessories and the photos?

All of our beaded accessories are handmade and one-of-a-kind, slight variances may occur based on selected size.

How long will it take for my order to arrive?

We are currently shipping orders USPS First Class within 3-10 business days after purchase date. Standard Shipping is 1-3 days and Economy Shipping is 3-5 days.

Are the beaded accessories safe for children?

Choking Hazard - Small Parts

• Not for children under 3 yrs.

Do you take returns?

We custom make all of our products, so we do not accept returns. If there is ever a defect with a product, please reach out to us at aurasugarco@gmail.com

Why am I seeing a Prop 65 Warning?

Proposition 65 is a California law that requires consumers to be notified about the possible presence of listed chemicals in excess of specified levels in products sold in California. Chemicals included on the list are those that have been determined by the California Office of Environmental Health Hazard Assessment to cause cancer and birth defects or other reproductive harm. Currently the number of chemicals listed under Prop 65 is more than 900, with many new chemicals added every year.For more information on Proposition 65, visit www.P65Warnings.ca.gov.